Careers


Looking for a career in luxury floral retail? 

We are currently recruiting an ASSISTANT MANAGER for our Belgravia boutique, and SENIOR and EXPERIENCED FLORISTS for our Belgravia boutique and our concession at Harrods.

April 2018

ASSISTANT MANAGER:

To work in our Belgravia boutique, assisting the Manager to ensure the smooth and successful running of the concession.  

Key requirements for the role :

  • High level floristry qualifications and experience ideally in luxury retail.
  • Exceptional customer service skills in luxury retail.
  • Possess excellent verbal and written communication skills.
  • Have a good level of IT skills.
  • Full clean U.K. driving licence.
  • Be a self-motivated, dedicated, enthusiastic individual who thrives under pressure in a busy working environment.

Assistant Manager Role Description :

  • Working closely with our Manager to ensure the smooth, efficient and professional running of our Belgravia boutique.
  • Implement general housekeeping procedures and oversee the boutique internally and externally to create an overall high standard of presentation.
  • Ensure that all merchandise is presented to reflect the NSFC luxury brand and is clearly priced.
  • Oversee the flower stand and the ready to go ranges.
  • Check emails, telephone messages and order file and create an action plans for the day.
  • Delegate and oversee the daily workload within the team ensuring that the highest standards are adhered to in keeping with the NSFC luxury brand.
  • Provide NSFC clients with a world class customer service.
  • Maintain the staff rota to ensure appropriate staffing levels.
  • Oversee stock rotation and maintain stock levels reordering when necessary.
  • Assist the Manager meeting with clients and create proposals within agreed time frames.
  • Assist the Manager with invoicing and financial procedures.
  • Create a weekly report to discuss work schedules, projects and any issues relating to the business with the Manager and Managing Director to facilitate communication.
  • Ensure all staff members comply with company dress code and are always well groomed and presented.
  • Lead by example in implementing and maintaining store procedures.

HOW TO APPLY:   Please send your CV with photos of your work and a covering letter to louise@neillstrain.com.  Successful applicants will be contacted and invited for an interview.  References will be required. 

SENIOR FLORISTS:

To work at our Belgravia boutique and our luxury flower concession in the Harrods Food Halls. If you have a flair for floristry and admirable customer service skills, the job offers the opportunity of working alongside highly qualified florists creating bespoke floral designs with supreme quality flowers within a fast paced environment where excellence is essential.  Although the role will be predominantly store based creating luxury bouquets and arrangements, there may be opportunities to work with our events team on projects including private homes, luxury weddings and events.

Key requirements for the role :

  • Perfect written and spoken English.
  • Creativity and high level floristry techniques, qualifications and experience.
  • Excellent customer service skills.
  • Ability to work well as a team under pressure.
  • A passion for flowers and high end design.
  • Full clean U.K. driving licence.
  • Have a good level of IT skills.

Senior Florist Role Description

  • Working under direction from the Manager and/or Assistant Managers. 
  • Lead by example in implementing the boutique/concession procedures.
  • Set up the daily presentation of the boutique/concession.
  • To ensure the boutique/concession is kept in an orderly way.  
  • Ensure merchandise is presented creatively and clearly priced.  Alternate displays regularly.
  • Check flower stand, quality and freshness of plant products actioning as appropriate to create a high quality presentation.
  • Assist the Manager and/or Assistant Managers with checking order file, telephone messages and emails; action a plan of work for the day.
  • Create floral orders to the highest standard in keeping with the NSFC luxury brand.
  • Provide NSFC/Harrods clients with a world class customer service.
  • Take orders in person, over the telephone or by emails, manage client’s expectations.
  • Monitor and maintain ready to go ranges and flower display.
  • Support Concession Manager/Assistant Manager in the front of house role.
  • Work closely with both the Belgravia boutique and the Harrods concession teams.

HOW TO APPLY:   Please send your CV with photos of your work and a covering letter to louise@neillstrain.com.  Successful applicants will be contacted and invited for an interview.  References will be required. 

Job Title: FULL-TIME FLORISTS

We have a vacancy for full-time florists to work at our luxury Belgravia boutique and our flower concession at Harrods.  If you have a creative flair for floristry, excellent customer service skills and, ideally, experience in luxury retail, the job offers the opportunity of working alongside highly qualified florists creating bespoke floral designs with flowers of exceptional quality for VIP customers, private homes, corporate work, bouquets and arrangements for the boutique and our Harrods concession. In a fast-paced environment where excellence is essential, the role is predominantly store based working closely with our concession and boutique Managers as well as both our Belgravia boutique and Harrods teams; there may also be exciting opportunities to work with our weddings and events team.

Key Requirements for the Role:

  • Creativity and high level floristry techniques, qualifications and experience.
  • Excellent customer service skills.
  • Previous experience in luxury retail is an asset but not essential.
  • Ability to work well as part of a team and under pressure.
  • A passion for flowers and high end design.
  • Perfect written and spoken English.
  • Full clean U.K. driving licence.
  • Good level IT skills.

HOW TO APPLY:   Please send your CV with photos of your work and a covering letter to louise@neillstrain.com.  Successful applicants will be contacted and invited for an interview.  References will be required.